• Develop a comprehensive understanding of the hospitality industry and its management principles.
• Acquire knowledge encompassing multiple facets of hotel operations, ranging from front office management to food and beverage services, housekeeping, and event coordination.
• Develop proficiencies in customer service, effective communication, and leadership within the context of a hotel environment.
• Grasp the financial and marketing dimensions involved in the management of hotels.
1. Develop a comprehensive understanding of the hospitality industry and hotel operations. 2. Apply principles of hospitality management, including front office, housekeeping, and food and beverage. 3. Demonstrate knowledge of hotel marketing, sales, and revenue management strategies. 4. Understand the importance of customer service and guest satisfaction in the hotel industry.
