• Foster a high level of expertise and proficiency in diverse facets of hotel management.
• Comprehend the underlying principles and operational methodologies of hotel operations, spanning front office management, food and beverage services, housekeeping, and event coordination.
• Acquire and refine leadership, teamwork, and communication skills applicable within the dynamic environment of a hotel.
• Engage in strategic analysis and implementation of management techniques tailored for the hospitality industry.
• Develop knowledge pertaining to revenue management, customer relationship management, and quality assurance within the context of hotels.
1. Develop specialized knowledge and skills in hotel management. 2. Apply principles of front office management, housekeeping, and food and beverage operations. 3. Demonstrate knowledge of hotel marketing and sales techniques. 4. Apply financial management and cost control practices in a hotel setting. 5. Understand the importance of customer service and guest satisfaction.