CIRCULAR

Subject: Fee Refund Policy for Academic Year 2024-25

Ref: UGC Notification No. D.O. No. F-2-7/2022 (CPP-II) dated 3rd July 2023
& UGC Notification No. F-2-7/2022 (CPP-II) (C-114546) dated 12th June 2024
In compliance with the guidelines issued by the University Grants Commission (UGC) under the referenced notifications, the Mahatma Gandhi University, Meghalaya, hereby implements the Fee Refund Policy for the academic year 2024-25. This circular is issued in accordance with the provisions of the UGC (Redressal of Grievances of Students) Regulations, 2023, to ensure transparency, accountability, and the protection of students' rights.
1. Last Date of Admission
The last date for admission to any undergraduate (UG) or postgraduate (PG) program offered by the University is 30th September 2024. Admissions completed after this date will not qualify for fee refund claims, except as provided for under specific regulatory exemptions.
2. Scope and Applicability
This Fee Refund Policy is applicable to all UG and PG programs run by the Mahatma Gandhi University, Meghalaya, and is designed to align with the directives of the UGC.

• The policy takes effect immediately and applies to both existing and future cases involving grievances over fee-related issues.
• It ensures adherence to the principles outlined in the UGC (Redressal of Grievances of Students) Regulations, 2023, particularly Clause 4.1 concerning "Delay in or denial of the refund of fees due to a student who withdraws admission."

3. Procedure for Withdrawal of Admission
Students intending to withdraw from their program must submit a written application to the University. The application should clearly state the reasons for withdrawal and be accompanied by supporting documents, if applicable. Submission of withdrawal requests through official communication channels is mandatory to initiate the refund process.
4. Fee Refund Framework
The following fee refund provisions have been adopted to safeguard the interests of students while ensuring administrative efficiency:
4.1. Refunds for Withdrawal up to 30th September 2024

• A full refund of the fees paid, excluding a processing fee of Rs. 550/-, which covers online registration charges, will be credited to the student’s bank account.

4.2. Refunds for Withdrawal between 1st October and 30th October 2024

• A refund will be processed after deducting a processing fee of Rs. 1000/- (inclusive of the Rs. 550/- online registration fee). The remaining amount will be credited to the student’s registered bank account.

4.3. Refunds for Withdrawal after 31st October 2024

• No refunds will be processed for withdrawals initiated after 31st October 2024, as per the UGC guidelines and the University’s academic calendar framework.

5. Redressal of Grievances
Students who face delays, denial of refunds, or are dissatisfied with the process may approach the Grievance Redressal Cell of the University.

• The Cell operates under the framework of the UGC (Redressal of Grievances of Students) Regulations, 2023, which recognizes grievances related to fee refunds as legitimate under Section 4.1.
• Students can access detailed grievance redressal procedures and contact information through the University’s official website: www.mgu.edu.in.

6. Implementation and Compliance
The University is committed to implementing this policy in its entirety to uphold the regulatory standards set by the UGC. All concerned officers, departments, and administrative units are instructed to ensure compliance with this circular and to facilitate the smooth processing of refund requests.
This circular has been issued in the larger interest of students and stakeholders, promoting institutional integrity and student-centric governance. For further clarification, stakeholders may contact the Registrar’s Office at Mahatma Gandhi University, Meghalaya.

Dr. Sarika Dixit